Senior Engineering Manager
May 2024 to presentEngineering Manager
Nov 2023 to May 2024Engineering leadership across product engineering and infrastructure/SRE, reporting to the CPTO as the organisation and its platform evolved.
- Wrote the engineering excellence framework: scorecards for engineers, staff engineers and engineering managers, rewritten job descriptions, and a performance playbook built with People.
- Led pricing and billing towards a dedicated service boundary and strengthened on-call, incident follow-up and operational ownership.
- Introduced Agentic Engineering Principles, with engineer-led working groups defining practical AI-assisted workflows.